Memberships at Hosttest: Requirements for Web Hosting Providers

In order to be listed on Hosttest, a provider must actively register themselves. When registering, different memberships are available to choose from. These memberships not only differ in the membership fee but also in the requirements for the provider. Providers at a higher membership level may be displayed higher in the ranking under certain sorting settings, so they must also meet higher minimum requirements. This is to ensure that visitors to Hosttest are always shown the best possible provider based on their individually chosen search and sorting criteria.

Good to know: If a provider violates the requirements during their membership on Hosttest, the Hosttest team may reject an extension of the membership level.

Currently, there are four different membership levels on Hosttest:

• Registered
• Verified
• Premium
• Diamond

Requirements for the web hoster for each membership level

Hosttest sets the following requirements for the provider based on the membership level:

Registered Membership

• Complete imprint on the provider's own website

Verified Membership

• Commercial registration (web hosting must be listed as a registered activity)
• Complete imprint on the provider's own website
• Exclusion of hidden costs (All prices must be transparently disclosed)
• At least 6 months active in the market
• Offers on Hosttest must match the offers on the provider's own website
• Agreement to mediate in case of problems between Hosttest and the web hoster (Ombudsman)
• The company has a satisfactory reputation. Rating score of over 3 stars on Hosttest or alternatively on other sources. Alternatively, social media platforms can also be used to assess reputation.
• 98% minimum availability according to the provider's SLA or alternatively through Hosttest's own availability test over the last 6 months
• Email response time under 72 hours (business days)

Premium Membership

• Business registration / registration (Web hosting must be listed as a registered activity)
• Complete imprint on your own website
• Exclusion of hidden costs (All prices must be transparently disclosed)
• Active in the market for at least 12 months
• Offers on Hosttest must correspond to the offers on your own website
• Consent to mediation in case of issues between Hosttest and web hosting provider (Ombudsman)
• The company has a satisfactory reputation. Rating score of over 3.5 stars on Hosttest or alternatively on other sources. Alternatively, social media platforms can also be used to evaluate the reputation.
• 99% minimum availability according to the provider's SLA or alternatively through Hosttest's own availability test over the last 6 months
• Email response time under 48 hours (weekdays)

Diamond Membership

• Business registration / registration (Web hosting must be listed as a registered activity)
• Complete imprint on your own website
• Exclusion of hidden costs (All prices must be transparently disclosed)
• Active in the market for at least 12 months
• Offers on Hosttest must correspond to the offers on your own website
• Consent to mediation in case of issues between Hosttest and web hosting provider (Ombudsman)
• The company has a satisfactory reputation. Rating score of over 3.5 stars with at least ten reviews on Hosttest or alternatively on other sources. Alternatively, social media platforms can also be used to evaluate the reputation.
• 99.5% minimum availability according to the provider's SLA or alternatively through Hosttest's own availability test over the last 6 months
• Email response time under 24 hours (weekdays)

If you have issues with a provider represented on Hosttest, we will do everything to mediate between you and your provider. More information