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netcup GmbH is a professional German hosting provider based in Karlsruhe. The company offers a comprehensive portfolio that includes web hosting, dedicated servers, virtual servers (vServers), and colocation services for customer-owned … Read more
netcup offers high-quality services for the provision and support of web hosting accounts, domains and servers.
96 % Recommendation
97 %
Reliability
Average of all hosts: 94 %
Excellent
96 %
Performance
Average of all hosts: 94 %
Excellent
94 %
Usability
Average of all hosts: 93 %
Excellent
93 %
Support
Average of all hosts: 93 %
Excellent
96 %
Price/Performance
Average of all hosts: 93 %
Excellent
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5.0 RS 2000 G12.5 iv
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5.0 Web Hosting General
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5.0 RS 2000 G12.5 iv
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Christopher Prüfer
Author & Tester
Marco Keul
Reviewed by
Advantages
Disadvantages
Christopher Prüfer
Author & Tester
Marco Keul
Reviewed by
Advantages
Disadvantages
Web host of the year
In the web host of the year election, hosttest awards the most popular hosting providers every year in an open public vote. Customers vote for their provider across several categories, and the top 3 of each category are awarded.
The results of netcup from the last 5 election years:
In the 2026 election, 36,035 participants cast their vote for 51 providers across 16 categories. View all 2026 winners
In the 2025 election, 22,057 participants cast their vote for 41 providers across 14 categories. View all 2025 winners
In the 2024 election, 17,137 participants cast their vote for 28 providers across 12 categories. View all 2024 winners
In the 2023 election, 13,230 participants cast their vote for 34 providers across 12 categories. View all 2023 winners
In the 2022 election, 11,124 participants cast their vote for 27 providers across 9 categories. View all 2022 winners
Every day we check over 400 providers for availability. The '100% Availability' seal is only awarded to providers where we could not detect any availability outages during the investigation period. Info
Every quarter we collect the TOP10 providers who managed to collect the most reviews. They are then sorted by recommendation points (one recommendation point possible per review) and awarded in this category.
Every quarter we collect the TOP10 providers in the web hosting category who managed to collect the most reviews. They are then sorted by recommendation points (one recommendation point possible per review) and awarded in this category. Customers have explicitly rated the web hosting services.
Every quarter we award the provider, Leader, in the web hosting category who managed to collect the most recommendation points. Customers have explicitly rated the web hosting services.
by Christopher Prüfer
Web hosting expert
netcup GmbH is a professional German hosting provider based in Karlsruhe. The company offers a comprehensive portfolio that includes web hosting, dedicated servers, virtual servers (vServers), and colocation services for customer-owned hardware. In addition, netcup provides specialized GroupWare servers, making it a versatile partner for both private and business clients.
netcup offers a wide range of web hosting packages tailored to different needs. The portfolio spans from basic plans for private individuals who want to create simple websites to powerful all-in-one packages designed for professional web designers and businesses. For resellers, netcup also provides reseller hosting packages, allowing them to manage and sell hosting services under their own brand.
Beyond web hosting, netcup provides a strong server offering that includes both virtual servers (vServers) and dedicated servers. Plans are available for all requirements, ranging from small personal servers to high-performance solutions for businesses and large-scale projects. All customers enjoy full root access to their servers, offering complete flexibility. For those without server management experience—or simply looking to save time—servers are also available as managed solutions, with netcup handling setup, administration, updates, and security.
Customers benefit from free support through a dedicated ticket system, as well as phone support during business hours. netcup also provides a comprehensive self-service knowledge base with FAQs, guides, and instructions for managing servers and webspace. Topics include setting up email accounts, uploading files, and more—making it easy for customers to solve common tasks independently.
Reviews and customer feedback for netcup are largely positive. The company is considered professional, experienced, and highly customer-oriented. Customers frequently highlight netcup’s willingness to accommodate special requirements wherever possible. Support also receives high marks, with responses usually provided within just a few hours. Feedback consistently emphasizes both the competence and professionalism of the support team.
From a technology and security perspective, netcup meets high standards. The servers are modern, powerful, and hosted in secure, environmentally friendly data centers in Germany. The infrastructure is protected against sunlight and overheating, with an advanced cooling system ensuring stable operations. Customers also benefit from strict German and EU data protection laws. The data centers are equipped with the latest technologies to protect sensitive customer data against hacker attacks and unauthorized access.
With netcup GmbH, customers gain a professional and experienced partner in the IT and hosting sector. The company offers excellent support, modern infrastructure, and fair pricing relative to performance. For clients who value personal attention, reliability, and professionalism—and who are willing to invest a bit more for premium service—netcup is a strong choice.
© (c) by netcup GmbH
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