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20 Feb 2026
- Money-Back Guarantee
- ISO 27001 Certified
- Uses Green Electricity
Company description of Krystal Hosting
Krystal Hosting is an independent UK-based web hosting provider founded in 2002 and headquartered in London. The company specializes in reliable, high-performance hosting solutions for businesses, developers, and agencies. Krystal offers a broad range of services including shared web hosting, managed WordPress hosting, reseller hosting, VPS, and dedicated servers. A key focus of the company is sustainability – Krystal operates on 100% renewable energy and promotes environmentally responsible hosting practices. Known for transparent pricing, strong customer support, and UK-based infrastructure, Krystal has built a reputation as a trusted alternative to large international hosting brands. Its services are designed to combine ease of use with professional-grade performance and security.
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Offers from Krystal Hosting
Web Hosting
(6 Offers)
from
£5.84
per month
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VPS
(6 Offers)
from
£10.00
per month
View offers
Datacenters
netwise London East
London
- country: United Kingdom
- ISO 9001, ISO 27001
- Backup power supply
- 24/7 service
- Server outage notification
- Green electricity
- Own servers
Iron Mountain Phoenix, Arizona
Arizona
- country: United States
- ISO 9001, ISO 27001
- Backup power supply
- 24/7 service
- Server outage notification
- Green electricity
- Own servers
Iron Mountain Edison, New Jersey
Edison
- country: United States
- ISO 9001, ISO 27001
- Backup power supply
- 24/7 service
- Server outage notification
- Green electricity
- Own servers
Iron Mountain Amsterdam
Amsterdam
- country: Netherlands
- ISO 9001, ISO 27001
- Backup power supply
- 24/7 service
- Server outage notification
- Green electricity
- Own servers
Frequently asked questions
Live Chat an Phone Support is open from 9am to 6pm, Monday to Friday.
You can contact Krystal Hosting via live chat, phone, support tickets or email.
Krystal currently accepts payments via credit or debit card, bank transfer and PayPal.
Yes, Krystal Hosting offers a free migration service. Their in-house experts can handle the full transfer of your website, including files, databases, and emails, usually without downtime or data loss.
Yes, Krystal Hosting offers monthly billing cycles, as well as annual and multi-year options.
Krystal Hosting primarily operates its data centres in the United Kingdom, specifically in London (East London – Netwise East facility). Additionally, some services (e.g. VPS) can also be deployed in other locations such as the United States or the Netherlands, depending on the product.
At Krystal, our hosting includes an uptime guarantee of 99.99%, backed by robust, cloud-based infrastructure and proactive monitoring to catch problems before they affect your customers.
Yes, Krystal Hosting offers a website builder, including a drag-and-drop website builder and an AI-powered site builder for WordPress, allowing you to create a website without coding skills.
Yes, Krystal Hosting provides defined support response times based on issue severity. For example, critical issues are acknowledged within 30 minutes, high-priority requests within 60 minutes, and normal issues within 2 hours.
Details of Krystal Hosting
Details
| Street and Number | 124 City Road |
| Postal Code | EC1V 2NX |
| City | London |
| Country | United Kingdom |
| Phone | 020 8050 1337 |
| Member Since | 20 Jan 2026 |
Support
| Email/Ticket Support | |
| Phone Support | |
| Free Phone Support | |
| Weekend Support | |
| Holiday Support | |
| 24h Email/Ticket Support |
Company data
Certified since: 2 Feb 2026
Verified
Our certifications set different requirements for trustworthy providers, which Krystal Hosting has met. Among others:
- Verified Identity
- Exclusion of hidden costs
- Mediation as ombudsman in case of problems
More information about our requirements.
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