VCServer Network OHG Experiences and Test

4,9 (0 Reviews)
  • Server in Germany
  • DDoS Protection
  • ISO 9001 Certified
  • ISO 27001 Certified
  • 365-Day Support
  • Phone Support
  • Email Support
  • Owner-Operated Company
  • Own Servers
  • 24-Hour Support
  • Uses SSD Drives
  • Customer Support Response Under 2 Hours
  • Money-Back Guarantee
  • Free Website Migration Service
  • Daily Backup
  • Uses Green Electricity
  • Managed WordPress Hosting
  • 30-Day Money-Back Guarantee
  • Geo-Redundant Hosting
  • Server in Europe

Company description of VCServer Network OHG

About us

Since 2002, we at VCServer Network have placed great importance on tailoring our services as a managed services provider (MSP) to the individual needs of our customers. We offer customized managed hosting and cluster solutions that are tailored to the specific requirements of each customer. By working closely with our customers, we deliver optimized hosting solutions that meet their expectations and ensure long-term success.

Customer service

Our customer service is available around the clock and guarantees fast response times in accordance with our service level agreement. Incoming email inquiries are answered in less than 15 minutes on average. Our team consists exclusively of highly qualified specialists to provide you with the best possible support. Our technical support is not provided by any call centers, but exclusively by our own teams.

Server locations

Our main server location is in Frankfurt am Main at the NTT Global Data Centers EMEA in Rödelheim. There, we have two physically separate server locations in buildings F and H to ensure redundancy and reliability. In addition, we have another redundancy location in Wolfsburg, which we can use to provide geographically distributed redundancy solutions if necessary.

Guaranteed availability

We guarantee you, via a service level agreement, 99.99% connection availability and 99.95% performance availability.

Our guaranteed availability is based on state-of-the-art systems with redundant network and power supplies. In addition, we continuously monitor all systems in real time in our own Network Operating Center to ensure that potential problems can be identified and resolved immediately. With this combination of technological redundancy and proactive monitoring, we can guarantee maximum uptime and reliability for our customers.

VCServer Network OHG Screenshots

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Awards

Webhosting & vServer Comparison on hosttest
Category: 100% Availability
Info: Every day we check over 400 providers for availability. The '100% Availability' seal is only awarded to providers where we could not detect any availability outages during the investigation period.
more periods
2025: February, January
October 24
Category: 100% Availability
Info: Until the end of 2024, we awarded this prize. Every month we checked over 400 providers for availability. The '100% Availability' seal is only awarded to providers where we could not detect any availability outages.
Period October 24
more periods
2024: August, July, June, May, April, March, February, January
2023: December, September, August, July, June, May, April, March, February, January
2022: December, November, October, September, August, July, June, May, April, March, February, January
October 24
Category: TOP-20 Hosts
Info: Until the end of 2024, we awarded this prize. The 'TOP-20' seal was only awarded to the top 20 companies in the categories of availability and rating.
Period October 24
more periods
2024: October
2022: August
2021: September, August

Our expert opinion about VCServer Network OHG

VCServer Network OHG is a professional web hosting provider and IT services company with more than 10 years of market presence. The company offers a wide range of products, including web and reseller hosting, managed vServers and dedicated servers, as well as customized solutions for business clients. Beyond its technical expertise, VCServer Network OHG is particularly known for its outstanding customer service, long-standing experience, and strong client-focused approach.

Web and Reseller Hosting

The company provides both professional web hosting and specialized reseller hosting packages. Plans range from basic entry-level packages for private websites to comprehensive all-in-one solutions with unlimited email accounts and databases. All hosting packages include licenses and certificates such as SSL, and software installations are simplified via the well-known Softaculous installer. Management is handled through cPanel, ensuring a familiar and user-friendly experience. While pricing is often above industry averages, customers benefit from premium-quality technology and excellent service.

Server Hosting at VCServer Network OHG

VCServer Network OHG offers both virtual servers and dedicated servers. These are typically provided as unmanaged solutions, giving customers full control. However, managed server packages can be added at the time of order, ensuring 24/7 professional monitoring throughout the year. In managed mode, issues are resolved proactively without customer intervention, and services such as updates, installations, and configurations are fully included. As with web hosting, server packages are offered across various performance and price levels, with costs generally higher than average but reflecting the premium service provided.

Customer Support

One of VCServer Network OHG’s strongest points is its 24/7 customer support, available free of charge to all customers. Support is provided via email and telephone, with additional options such as a ticketing system, FAQs, live chat, and hotline services available. The support team does not only handle server and hosting issues but also assists with application-related problems and software installations, ensuring smooth operations for clients. This comprehensive, always-available service sets VCServer Network OHG apart from many competitors.

Technology and Data Center

VCServer Network OHG relies exclusively on high-quality brand hardware, particularly Dell servers. Its state-of-the-art data center is located in Germany, ensuring compliance with the latest technology, environmental standards, and strict data protection regulations. The facility is highly secure, with advanced protection against espionage, hacker attacks, and unauthorized access. Customer data is therefore safely stored and well protected.

Customer Reviews and Reputation

Customer reviews for VCServer Network OHG are overwhelmingly positive. Clients frequently highlight the company’s personalized support, transparency, and excellent free customer service. The individualized approach, tailored to customer needs, receives particular praise across online ratings and testimonials.

Conclusion on VCServer Network OHG

VCServer Network OHG is a professional and experienced hosting provider that offers flexible product options, custom solutions, and premium technology. Combined with its free 24/7 customer support, it positions itself as a reliable partner for both private and business clients. While the company’s pricing is above the market average, the old saying applies: quality comes at a price. For customers who value reliability, professionalism, and premium service over discount hosting, VCServer Network OHG is an excellent choice.

Pictures of the data center

© NTT Global Data Centers

Details of VCServer Network OHG

Details

Legal Company Name VCServer Network OHG
Street and Number Buchenring 1
Postal Code 38154
City Königslutter am Elm
Country Germany
Phone 05353 - 977 99 99
Imprint
Member Since 26 Feb 2007

Mitgliedschaften

Memberships RIPE, MS-Cert Partner

Support

Support Hours 24h / 365 Tage
Email/Ticket Support
Phone Support
Free Phone Support
Weekend Support
Holiday Support
24h Phone Support
24h Email/Ticket Support

Company data

Server Location germany
Active Customers 3,500
Active Domains 6,000
Active Servers 1,700
Own Servers
Own Nameservers

Certified since: 2 Feb 2017
Diamond

Our certifications set different requirements for trustworthy providers, which VCServer Network OHG has met. Among others:

  • Verified Identity
  • Exclusion of hidden costs
  • Mediation as ombudsman in case of problems


More information about our requirements.
About VCServer Network OHG
Buchenring 1
38154 Königslutter am Elm
Germany
05353 - 977 99 99
05353 - 91 99 10  https://www.vc-server.de
Availability: 100,00%
Rating
  • Overall
  • Reliability
  • Speed
  • Usability
  • Support
  • Price/Performance
Recommendation Rate
100%
Transparency Statistics

4,6 / 5 stars on 44 reviews on 2 other platforms
5,0 / 5 stars from 35 reviews on Hostsuche
7 Feb 2021

4,2 / 5 stars from 9 reviews on Trustpilot
6 Apr 2021
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