- Server in Germany
- DDoS Protection
- ISO 9001 Certified
- ISO 27001 Certified
- 365-Day Support
- Phone Support
- Email Support
- Owner-Operated Company
- Own Servers
- 24-Hour Support
- Uses SSD Drives
- Customer Support Response Under 2 Hours
- Money-Back Guarantee
- Free Website Migration Service
- Daily Backup
- Uses Green Electricity
- Managed WordPress Hosting
- 30-Day Money-Back Guarantee
- Geo-Redundant Hosting
- Server in Europe
Company description of VCServer Network OHG
About us
Since 2002, we at VCServer Network have placed great importance on tailoring our services as a managed services provider (MSP) to the individual needs of our customers. We offer customized managed hosting and cluster solutions that are tailored to the specific requirements of each customer. By working closely with our customers, we deliver optimized hosting solutions that meet their expectations and ensure long-term success.
Customer service
Our customer service is available around the clock and guarantees fast response times in accordance with our service level agreement. Incoming email inquiries are answered in less than 15 minutes on average. Our team consists exclusively of highly qualified specialists to provide you with the best possible support. Our technical support is not provided by any call centers, but exclusively by our own teams.
Server locations
Our main server location is in Frankfurt am Main at the NTT Global Data Centers EMEA in Rödelheim. There, we have two physically separate server locations in buildings F and H to ensure redundancy and reliability. In addition, we have another redundancy location in Wolfsburg, which we can use to provide geographically distributed redundancy solutions if necessary.
Guaranteed availability
We guarantee you, via a service level agreement, 99.99% connection availability and 99.95% performance availability.
Our guaranteed availability is based on state-of-the-art systems with redundant network and power supplies. In addition, we continuously monitor all systems in real time in our own Network Operating Center to ensure that potential problems can be identified and resolved immediately. With this combination of technological redundancy and proactive monitoring, we can guarantee maximum uptime and reliability for our customers.
VCServer Network OHG Screenshots
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Reviews about VCServer Network OHG
Awards
Our expert opinion about VCServer Network OHG
VCServer Network OHG is a professional web hosting provider and IT services company with more than 10 years of market presence. The company offers a wide range of products, including web and reseller hosting, managed vServers and dedicated servers, as well as customized solutions for business clients. Beyond its technical expertise, VCServer Network OHG is particularly known for its outstanding customer service, long-standing experience, and strong client-focused approach.
Web and Reseller Hosting
The company provides both professional web hosting and specialized reseller hosting packages. Plans range from basic entry-level packages for private websites to comprehensive all-in-one solutions with unlimited email accounts and databases. All hosting packages include licenses and certificates such as SSL, and software installations are simplified via the well-known Softaculous installer. Management is handled through cPanel, ensuring a familiar and user-friendly experience. While pricing is often above industry averages, customers benefit from premium-quality technology and excellent service.
Server Hosting at VCServer Network OHG
VCServer Network OHG offers both virtual servers and dedicated servers. These are typically provided as unmanaged solutions, giving customers full control. However, managed server packages can be added at the time of order, ensuring 24/7 professional monitoring throughout the year. In managed mode, issues are resolved proactively without customer intervention, and services such as updates, installations, and configurations are fully included. As with web hosting, server packages are offered across various performance and price levels, with costs generally higher than average but reflecting the premium service provided.
Customer Support
One of VCServer Network OHG’s strongest points is its 24/7 customer support, available free of charge to all customers. Support is provided via email and telephone, with additional options such as a ticketing system, FAQs, live chat, and hotline services available. The support team does not only handle server and hosting issues but also assists with application-related problems and software installations, ensuring smooth operations for clients. This comprehensive, always-available service sets VCServer Network OHG apart from many competitors.
Technology and Data Center
VCServer Network OHG relies exclusively on high-quality brand hardware, particularly Dell servers. Its state-of-the-art data center is located in Germany, ensuring compliance with the latest technology, environmental standards, and strict data protection regulations. The facility is highly secure, with advanced protection against espionage, hacker attacks, and unauthorized access. Customer data is therefore safely stored and well protected.
Customer Reviews and Reputation
Customer reviews for VCServer Network OHG are overwhelmingly positive. Clients frequently highlight the company’s personalized support, transparency, and excellent free customer service. The individualized approach, tailored to customer needs, receives particular praise across online ratings and testimonials.
Conclusion on VCServer Network OHG
VCServer Network OHG is a professional and experienced hosting provider that offers flexible product options, custom solutions, and premium technology. Combined with its free 24/7 customer support, it positions itself as a reliable partner for both private and business clients. While the company’s pricing is above the market average, the old saying applies: quality comes at a price. For customers who value reliability, professionalism, and premium service over discount hosting, VCServer Network OHG is an excellent choice.
Pictures of the data center
© NTT Global Data Centers
Details of VCServer Network OHG
Details
Legal Company Name | VCServer Network OHG |
Street and Number | Buchenring 1 |
Postal Code | 38154 |
City | Königslutter am Elm |
Country | Germany |
Phone | 05353 - 977 99 99 |
Imprint | |
Member Since | 26 Feb 2007 |
Mitgliedschaften
Memberships | RIPE, MS-Cert Partner |
Support
Support Hours | 24h / 365 Tage |
Email/Ticket Support | |
Phone Support | |
Free Phone Support | |
Weekend Support | |
Holiday Support | |
24h Phone Support | |
24h Email/Ticket Support |
Company data
Server Location | germany |
Active Customers | 3,500 |
Active Domains | 6,000 |
Active Servers | 1,700 |
Own Servers | |
Own Nameservers |
Certified since: 2 Feb 2017
Diamond
Our certifications set different requirements for trustworthy providers, which VCServer Network OHG has met. Among others:
- Verified Identity
- Exclusion of hidden costs
- Mediation as ombudsman in case of problems
More information about our requirements.
Buchenring 1
38154 Königslutter am Elm
Germany
05353 - 977 99 99
05353 - 91 99 10  https://www.vc-server.de
- Overall
- Reliability
- Speed
- Usability
- Support
- Price/Performance