Infomaniak Experiences and Test

  • 30-Day Money-Back Guarantee
  • Server in Switzerland
  • Server in Europe
  • ISO 27001 Certified
  • 24-Hour Support
  • 365-Day Support
  • Live Chat Support
  • Phone Support
  • Email Support
  • Owner-Operated Company
  • Own Servers
  • Own Data Centre
  • Money-Back Guarantee
  • Free Trial Period
  • Daily Backup
  • DDoS Protection
  • ISO 9001 Certified
  • ICANN Member
  • Uses Green Electricity
  • Uses SSD Drives
  • Eigener Domainrobot
  • Managed WordPress Hosting
  • AI Assistant

Company description of Infomaniak

Infomaniak is committed to protecting privacy, supporting the local economy, and preserving the environment. As a Swiss cloud provider, Infomaniak develops a range of online collaboration tools as well as solutions for cloud hosting, streaming, marketing, and events, along with AI services, including Euria, a Switzerland-hosted AI assistant with a strong focus on data privacy.

Infomaniak uses only local renewable energy, builds its own data centers, and develops its solutions in Switzerland — with no offshoring. It has received, among other awards, the Swiss Ethics Award 2023 and the Canton of Geneva Sustainability Award 2023 for its new data center, where the energy used is fully recycled to heat households.

Infomaniak is an ICANN-accredited registrar, and its solutions are used by millions of users. The company also operates, among other services, the website of the Belgian public broadcaster RTBF and streams over 3,000 radio and TV channels in Switzerland and across Europe.

Infomaniak considers it its mission to contribute to Europe’s technological independence through ethical cloud solutions — without compromising on environmental protection or data privacy.

Key figures

  • Founded in 1994 (30 years of experience).

  • Company certified to ISO 27001, ISO 14001, ISO 50001, ISO 9001.

  • Over CHF 40 million in revenue in 2023.

  • 270 employees (+70% in R&D).

  • 100% certified renewable energy.

  • 200% carbon emissions offsetting.

  • Data centers located in Switzerland.

Infomaniak Screenshots

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Offers from Infomaniak

Web Hosting

(1 Offer)
from
£6.00
per month
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Domains

(3 Offers)
from
£8.38
£6.06
per year
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Website Builder

(1 Offer)
from
£6.00
per month
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Cloud Storage

(1 Offer)
from
£5.79
per month
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VPS

(2 Offers)
from
£2.35
per month
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Cloud Servers

(1 Offer)
from
£30.28
per month
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Frequently asked questions

Our premium support includes a 24/7 on-call service and tailored technical assistance. Standard support is available from 6:00 a.m. to 11:00 p.m., 7 days a week.
Commercial enquiries: https://www.infomaniak.com/en/sales
For all other enquiries: https://support.infomaniak.com
Most of the solutions offered by Infomaniak can be tested free of charge. Payment can be made by credit card, PayPal, Twint, PostFinance, eBill or via a prepaid account (IBAN transfer).
Yes, Infomaniak can help you migrate your website from another hosting provider. The migration service is free of charge and our staff will take care of the entire process (website, emails, domains) for you without any interruption to your service: https://www.infomaniak.com/en/support/migration-service
Yes (depending on the product).
Exclusively in Switzerland. The latest data centre was built in the basement of a participatory and environmentally conscious cooperative, with no impact on the landscape.

It recycles 100% of the electricity it consumes by feeding the heat it generates back into the district heating network, which can heat around 6,000 homes annually.
Guaranteed uptime of up to 99.99% (depending on the product).
With Site Creator, you can create a fully customisable presentation website, blog or online shop without any technical knowledge. Simply drag and drop ready-made blocks and the features you need (countdown, knowledge bases, price tables, appointment calendars, restaurant menus, etc.).
Cloud hosting with very high availability offers redundancy and absolute reliability for your services. This technology is based on at least six cloud servers distributed across several Infomaniak data centres. It adapts to your needs and guarantees your requirements through a tailor-made SLA contract.

Test Reports

4.2/5
Very Good 01/2026
Category: Vserver
Info: We test individual providers according to a standardized procedure. More information about our testing methodology.
Test Grade: Very Good (4.2/5)
Date 15 Jan 2026
Advantages
  • Well-equipped virtual servers with strong multi-core performance
  • Comprehensive security features including DDoS protection and configurable firewall
  • User-friendly management via the Infomaniak Manager with an intuitive interface
  • Wide selection of operating systems and full root access
  • Responsive and knowledgeable customer support, with optional premium assistance
Disadvantages
  • Below-average disk performance
  • No built-in backup function – available only as a paid add-on
  • Phone support available on weekdays only, not 24/7

 

  To Test Report

Awards

Webhosting & vServer Comparison on hosttest
Category: 100% Availability
Info: Every day we check over 400 providers for availability. The '100% Availability' seal is only awarded to providers where we could not detect any availability outages during the investigation period.
more periods
2025: March, February
2024: April

Our expert opinion about Infomaniak

Infomaniak Network AG is a Swiss cloud hosting provider based in Geneva, with more than 30 years of experience as a true web pioneer. The company operates its own data centers and offers a broad portfolio of scalable and secure hosting and productivity solutions. Its customer base includes large and small businesses, private individuals, and public institutions alike. In addition to traditional web hosting products and extensive cloud server offerings, Infomaniak also provides collaboration tools such as its in-house developed kSuite, as well as streaming services, event solutions, and marketing tools. Across its product line, Infomaniak emphasizes sustainability—not only by using eco-friendly technologies, but also by focusing on social responsibility. Another key strength is its customer-oriented, human support, available around the clock.

Web Hosting Solutions by Infomaniak

Infomaniak’s hosting portfolio covers a wide variety of solutions for different audiences and use cases. For freelancers, small businesses, or individuals with no prior experience, the Site Creator provides a simple way to get a website online quickly. More advanced users can choose from professional web hosting plans or specialized WordPress hosting packages to run content-driven or CMS-based projects. Larger-scale web projects that require guaranteed system resources or higher configuration flexibility are best served by Infomaniak’s cloud server offerings. Complementing these options are value-added services such as domain registration, SSL certificates, and various DNS and privacy tools.

The Infomaniak kSuite

With the kSuite, Infomaniak delivers a comprehensive set of online productivity tools, fully developed in-house. The suite positions itself as an alternative to established collaboration platforms like Google Workspace or Microsoft 365, with a strong focus on privacy, security, and sustainability—core values of Infomaniak’s philosophy. The kSuite includes:

  • A secure email system with advanced privacy features and management options for businesses
  • A calendar and event management tool, seamlessly integrated with other kSuite services
  • A central contact directory, synchronized across applications
  • A secure cloud storage solution for saving, sharing, and co-editing files and documents
  • A video conferencing platform that enables safe and user-friendly online meetings

All data processed within the kSuite is hosted exclusively in Switzerland, a country globally recognized for its strict data protection laws. This ensures maximum security and privacy for customers’ information.

Conclusion on Infomaniak

Infomaniak combines decades of experience with a forward-looking product range that spans web hosting, cloud infrastructure, collaboration tools, and streaming services. Its commitment to sustainability and data privacy sets it apart from many international competitors, making it particularly attractive for businesses and individuals who value security, reliability, and eco-conscious services. With strong local roots and a global outlook, Infomaniak is a top choice in the European hosting market and beyond.

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Pictures of the data center

© Infomaniak

Details of Infomaniak

Details

Street and Number Rue Eugène-Marziano 25
Postal Code 1227
City Genf und Winterthur
Country Switzerland
Phone 0041228203555
Member Since 11 Jan 2024

Support

Support Hours 6 Uhr bis 23 Uhr 7/7 ( ausser Premium-Support mit Rufbereitschaft)
Email/Ticket Support
Phone Support
Free Phone Support
Weekend Support
Holiday Support

Company data

Server Location switzerland
Own Servers

Certified since: 26 Feb 2024
Premium

Our certifications set different requirements for trustworthy providers, which Infomaniak has met. Among others:

  • Verified Identity
  • Exclusion of hidden costs
  • Mediation as ombudsman in case of problems


More information about our requirements.
Infomaniak
Infomaniak
Genf und Winterthur, Switzerland
0041228203555

Server location
No datacenter registered yet

Measured Availability
Availability: 99,93%
Info on methodology
Rating
  • Overall (4)
  • Reliability
  • Speed
  • Usability
  • Support
  • Price/Performance
Recommendation Rate
100%
Transparency Statistics

4,6 / 5 stars on 927 reviews on 1 other platforms
4,6 / 5 stars from 927 reviews on Trustpilot
26 Feb 2024
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