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- DDoS Protection
- 365-Day Support
- ISO 27001 Certified
- Uses Green Electricity
- 24-Hour Support
Company description of IONOS UK
IONOS UK – Your Digital Partner for Web and Cloud Solutions
IONOS UK is a leading provider of web hosting, domain registration, and cloud services, catering to small and medium-sized businesses. With a strong presence in the UK and headquarters in Germany, IONOS combines state-of-the-art technology with robust data security and privacy standards. Serving over 6.2 million customers worldwide, IONOS offers a comprehensive suite of digital solutions, including website builders, eCommerce platforms, email services, and scalable cloud infrastructure. Their services are hosted in self-built, ISO-certified data centers across Europe and the US, ensuring optimal performance and georedundancy.
A standout feature is their Personal Consultant service, providing customers with dedicated, expert support tailored to individual business needs. IONOS is also committed to sustainability, utilizing 100% renewable energy in their UK and German data centers. As a subsidiary of United Internet AG, IONOS continues to empower businesses in their digital transformation journey, offering reliable and innovative solutions to establish and grow their online presence.
Reviews about IONOS UK
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Offers from IONOS UK
Web Hosting
(10 Offers)
from
£10.80
£1.20
per month
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Domains
(14 Offers)
from
£12.00
£1.20
per year
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Website Builder
(3 Offers)
from
£19.20
£1.20
per month
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AI App Builder
(3 Offers)
from
£19.00
£9.00
per month
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Online Shop
(4 Offers)
from
£36.00
£1.20
per month
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Cloud Storage
(11 Offers)
from
£10.80
£1.20
per month
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VPS
(5 Offers)
from
£5.00
£2.00
per month
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Dedicated Servers
(14 Offers)
from
£72.00
£61.20
per month
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GPU Servers
(4 Offers)
from
£649.00
per month
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Exchange & Email Hosting
(4 Offers)
from
£3.00
£1.20
per month
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SSL Certificates
(5 Offers)
from
£36.00
per year
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Office Suite
(2 Offers)
from
£8.40
£1.20
per month
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Datacenters
London
London
- country: United Kingdom
- ISO 27001
- Backup power supply
- 24/7 service
- Green electricity
- Own racks
- Own servers
Worcester
Worcester
- country: United Kingdom
- ISO 27001
- Backup power supply
- 24/7 service
- Green electricity
- Own data center
- Own racks
- Own servers
Lenexa
Lenexa
- country: United States
- ISO 27001
- Backup power supply
- 24/7 service
- Own data center
- Own racks
- Own servers
Newark
Newark
- country: United States
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
Las Vegas
Las Vegas
- country: United States
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
Logroño
Logroño
- country: Spain
- ISO 27001
- Backup power supply
- 24/7 service
- Own data center
- Own racks
- Own servers
Paris
Paris
- country: France
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
Berlin
Berlin
- country: Germany
- ISO 27001
- Backup power supply
- 24/7 service
- Own data center
- Own racks
- Own servers
Frankfurt 1
Frankfurt
- country: Germany
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
Frankfurt 2
Frankfurt
- country: Germany
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
Frequently asked questions
Yes, IONOS UKprovides 24/7 support.
Customers can reach IONOS UK 24/7 through several channels. The easiest way is by phone at 0800 021 1693 (toll-free in the UK) or via live chat on the official IONOS UK contact page.
IONOS accepts major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Google Pay, and Apple Pay. For its Cloud services, the payment options also include SEPA direct debit (depending on the country) in addition to credit cards.
Yes, IONOS UK offers a Website Migration Service in which their experts will help move your site and content to IONOS. They also provide domain transfer and connection support as part of the migration process at no extra cost.
Yes, in many cases you can pay monthly with IONOS. For example, their personal website hosting plans can be canceled monthly if you choose a monthly payment option at signup. Also, many of IONOS’s website builder plans can be booked month-to-month (rather than committing to a full year).
IONOS has built a state-of-the-art data centre in Worcester Six Business Park, Worcestershire, UK, designed to Tier IV standards.
IONOS UK guarantees 99.99% uptime for its web hosting services.
Yes, IONOS provides a built-in website builder (called “MyWebsite” / “Website Builder”) that lets users design websites without needing coding skills. With the website builder, you get access to templates, drag-and-drop editing, and features like domain, SSL, and email bundled in many plans.
IONOS UK provides service-level agreements mainly for its Cloud products, with critical issues typically answered within one hour. Standard web hosting plans do not include a specific guaranteed response time, but IONOS aims to ensure high availability with up to 99.99% uptime depending on the service.
Awards
|
Web host of the year
In the web host of the year election, hosttest awards the most popular hosting providers every year in an open public vote. Customers vote for their provider across several categories, and the top 3 of each category are awarded. The 2026 election runs until 18/10/2026 – vote for IONOS UK now. So far 22,010 votes have come in for 51 providers across 16 categories. Vote for IONOS UK now |
Our expert opinion about IONOS UK
Web Hosting Solutions for Every Need
IONOS offers a wide variety of web hosting plans tailored to different user groups, including beginners, developers, and SMEs. Shared hosting packages come with generous storage, SSL certificates, email accounts, and 1-click installers for popular CMS platforms like WordPress and Joomla. IONOS also emphasizes security, with DDoS protection and daily backups included as standard. Their intuitive control panel simplifies website management, while the included website builder enables fast deployment of visually appealing web projects.Scalable and Reliable Server Options
For more demanding projects, IONOS provides an extensive range of server hosting solutions. These include Virtual Private Servers (VPS), dedicated servers, and managed hosting. VPS plans are based on SSD storage and offer full root access, while dedicated servers deliver raw power with Intel Xeon processors and configurable RAID options. All servers are hosted in ISO 27001-certified data centres, with a focus on reliability, high uptime, and transparent pricing without hidden costs.Cloud Infrastructure for Professional Applications
IONOS Cloud services are designed for enterprise workloads and developers seeking flexible, scalable solutions. Their cloud platform supports virtual data centres, Kubernetes orchestration, and API-based infrastructure management. Customers can tailor compute, storage, and networking resources to suit complex application requirements. Billing is per-minute, and users benefit from a user-friendly Cloud Panel, as well as UK-based support and data sovereignty. With strong compliance and security standards, IONOS Cloud is a solid choice for GDPR-conscious organizations.If you’ve already had experience as a customer with IONOS, you can leave your own review of the company on our website.
Coupons
Details of IONOS UK
Details
| Legal Company Name | IONOS Cloud Ltd. |
| Street and Number | No.2 Cathedral Walk, The Forum |
| Postal Code | GL1 1AU |
| City | Gloucester |
| Country | United Kingdom |
| Phone | 0333 336 5691 |
| Imprint | |
| Member Since | 8 May 2025 |
Support
| Email/Ticket Support | |
| Phone Support | |
| Free Phone Support | |
| Weekend Support | |
| Holiday Support | |
| 24h Phone Support | |
| 24h Email/Ticket Support |
Company data
| Server Location | germany, united kingdom, United States, Spain |
| Own Servers |
Certified since: 8 May 2025
Diamond
Our certifications set different requirements for trustworthy providers, which IONOS UK has met. Among others:
- Verified Identity
- Exclusion of hidden costs
- Mediation as ombudsman in case of problems
More information about our requirements.
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