2.6 Web Hosting General
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IONOS.co.uk is the UK branch of IONOS, one of Europe's leading web hosting and cloud service providers. Formerly known as 1&1 Internet, the company is part of the United Internet Group and has decades of experience serving businesses of … Read more
Technology & security
- DDoS Protection
- Uses Green Electricity
Support & service
- 365-Day Support
- 24-Hour Support
Benefits & trust
- ISO 27001 Certified
Company description of IONOS UK
IONOS UK – Your Digital Partner for Web and Cloud Solutions
IONOS UK is a leading provider of web hosting, domain registration, and cloud services, catering to small and medium-sized businesses. With a strong presence in the UK and headquarters in Germany, IONOS combines state-of-the-art technology with robust data security and privacy standards. Serving over 6.2 million customers worldwide, IONOS offers a comprehensive suite of digital solutions, including website builders, eCommerce platforms, email services, and scalable cloud infrastructure. Their services are hosted in self-built, ISO-certified data centers across Europe and the US, ensuring optimal performance and georedundancy.
A standout feature is their Personal Consultant service, providing customers with dedicated, expert support tailored to individual business needs. IONOS is also committed to sustainability, utilizing 100% renewable energy in their UK and German data centers. As a subsidiary of United Internet AG, IONOS continues to empower businesses in their digital transformation journey, offering reliable and innovative solutions to establish and grow their online presence.
Reviews about IONOS UK
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4.7
38 reviews
97 % Recommendation
How users rate IONOS UK
Part ratings from 38 reviews, as a percentage of the top score (5 stars)
Part ratings from 38 reviews, as a percentage of the top score (5 stars)
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94 %
Reliability
Average of all hosts: 94 %
Excellent
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95 %
Performance
Average of all hosts: 94 %
Excellent
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95 %
Usability
Average of all hosts: 93 %
Excellent
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94 %
Support
Average of all hosts: 93 %
Excellent
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94 %
Price/Performance
Average of all hosts: 93 %
Excellent
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5.0 Web Hosting General
Great service
Recommendation Private userCustomer > 3 yearsInvited by the provider
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5.0 Web Hosting General
Excellent hosting at an affordable price
Recommendation Private userCustomer 1–3 yearsInvited by the provider
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5.0 Web Hosting Plus
Excellent service and easy operation
Recommendation Business userCustomer < 1 yearInvited by the provider
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5.0 Web Hosting General
Smooth and Reliable Server Experience
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5.0 Web Hosting General
Helpful and clear
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Pure Webhost Quality
Recommendation Business userCustomer < 1 yearInvited by the provider
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5.0 Web Hosting General
Superior
Recommendation Business userCustomer 1–3 yearsInvited by the provider
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Value of money
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5.0 Web Hosting Plus
Quality service and great discounts in the initial Years
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Offers from IONOS UK
- Web Hosting 8 Offers from £1.00 / month (Ø) View offers
- Domains 27 Offers from £1.00 / year View offers
- Website Builder 3 Offers from £1.00 / month (Ø) View offers
- AI App Builder 4 Offers from free of charge / month (Ø) View offers
- Online Shop 4 Offers from £14.00 / month (Ø) View offers
- Cloud Storage 11 Offers from £1.00 / month (Ø) View offers
- VPS 9 Offers from £4.25 / month (Ø) View offers
- Dedicated Servers 35 Offers from £68.00 / month (Ø) View offers
- Cloud Servers 9 Offers from £5.04 / month (Ø) View offers
- GPU Servers 4 Offers from £703.08 / month (Ø) View offers
- Exchange & Email Hosting 5 Offers from £1.00 / month (Ø) View offers
- SSL Certificates 5 Offers from £30.00 / year View offers
- Office Suite 2 Offers from £7.42 / month (Ø) View offers
Last updated on
Datacenters
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LondonLondon
- country: United Kingdom
- ISO 27001
- Backup power supply
- 24/7 service
- Green electricity
- Own racks
- Own servers
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WorcesterWorcester
- country: United Kingdom
- ISO 27001
- Backup power supply
- 24/7 service
- Green electricity
- Own data center
- Own racks
- Own servers
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LenexaLenexa - country: United States
- ISO 27001
- Backup power supply
- 24/7 service
- Own data center
- Own racks
- Own servers
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NewarkNewark
- country: United States
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
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Las VegasLas Vegas
- country: United States
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
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LogroñoLogroño - country: Spain
- ISO 27001
- Backup power supply
- 24/7 service
- Own data center
- Own racks
- Own servers
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ParisParis - country: France
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
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BerlinBerlin - country: Germany
- ISO 27001
- Backup power supply
- 24/7 service
- Own data center
- Own racks
- Own servers
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Frankfurt 1Frankfurt
- country: Germany
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
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Frankfurt 2Frankfurt
- country: Germany
- ISO 27001
- Backup power supply
- 24/7 service
- Own racks
- Own servers
Frequently asked questions
Does IONOS UK offer 24h support?
Yes, IONOS UKprovides 24/7 support.
How can I contact IONOS UK?
Customers can reach IONOS UK 24/7 through several channels. The easiest way is by phone at 0800 021 1693 (toll-free in the UK) or via live chat on the official IONOS UK contact page.
Which payment methods are accepted by IONOS UK?
IONOS accepts major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Google Pay, and Apple Pay. For its Cloud services, the payment options also include SEPA direct debit (depending on the country) in addition to credit cards.
Will IONOS UK help me transfer my website from my old host to my new one?
Yes, IONOS UK offers a Website Migration Service in which their experts will help move your site and content to IONOS. They also provide domain transfer and connection support as part of the migration process at no extra cost.
Can I pay monthly?
Yes, in many cases you can pay monthly with IONOS. For example, their personal website hosting plans can be canceled monthly if you choose a monthly payment option at signup. Also, many of IONOS’s website builder plans can be booked month-to-month (rather than committing to a full year).
Where is the IONOS UK data centre located?
IONOS has built a state-of-the-art data centre in Worcester Six Business Park, Worcestershire, UK, designed to Tier IV standards.
What percentage of annual uptime does IONOS UK guarantee me?
IONOS UK guarantees 99.99% uptime for its web hosting services.
Does IONOS UK offer a website builder?
Yes, IONOS provides a built-in website builder (called “MyWebsite” / “Website Builder”) that lets users design websites without needing coding skills. With the website builder, you get access to templates, drag-and-drop editing, and features like domain, SSL, and email bundled in many plans.
Are there guaranteed response times (SLA)?
IONOS UK provides service-level agreements mainly for its Cloud products, with critical issues typically answered within one hour. Standard web hosting plans do not include a specific guaranteed response time, but IONOS aims to ensure high availability with up to 99.99% uptime depending on the service.
Awards
Web host of the year
In the web host of the year election, hosttest awards the most popular hosting providers every year in an open public vote. Customers vote for their provider across several categories, and the top 3 of each category are awarded.
The previous results of IONOS UK since 2026:
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Year 2026
- 2. Place Web Host UK
In the 2026 election, 36,035 participants cast their vote for 51 providers across 16 categories. View all 2026 winners
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100% Availability
Every day we check over 400 providers for availability. The '100% Availability' seal is only awarded to providers where we could not detect any availability outages during the investigation period. Info
more periods (1)
- 2026: February, January
Our expert opinion about IONOS UK
by Christopher Prüfer
Web hosting expert
IONOS.co.uk is the UK branch of IONOS, one of Europe's leading web hosting and cloud service providers. Formerly known as 1&1 Internet, the company is part of the United Internet Group and has decades of experience serving businesses of all sizes. With a strong presence in the UK market, IONOS combines powerful infrastructure with localized customer support, offering a full spectrum of digital solutions ranging from domains and hosting to enterprise-grade cloud environments.
If you’ve already had experience as a customer with IONOS, you can leave your own review of the company on our website.
Web Hosting Solutions for Every Need
IONOS offers a wide variety of web hosting plans tailored to different user groups, including beginners, developers, and SMEs. Shared hosting packages come with generous storage, SSL certificates, email accounts, and 1-click installers for popular CMS platforms like WordPress and Joomla. IONOS also emphasizes security, with DDoS protection and daily backups included as standard. Their intuitive control panel simplifies website management, while the included website builder enables fast deployment of visually appealing web projects.Scalable and Reliable Server Options
For more demanding projects, IONOS provides an extensive range of server hosting solutions. These include Virtual Private Servers (VPS), dedicated servers, and managed hosting. VPS plans are based on SSD storage and offer full root access, while dedicated servers deliver raw power with Intel Xeon processors and configurable RAID options. All servers are hosted in ISO 27001-certified data centres, with a focus on reliability, high uptime, and transparent pricing without hidden costs.Cloud Infrastructure for Professional Applications
IONOS Cloud services are designed for enterprise workloads and developers seeking flexible, scalable solutions. Their cloud platform supports virtual data centres, Kubernetes orchestration, and API-based infrastructure management. Customers can tailor compute, storage, and networking resources to suit complex application requirements. Billing is per-minute, and users benefit from a user-friendly Cloud Panel, as well as UK-based support and data sovereignty. With strong compliance and security standards, IONOS Cloud is a solid choice for GDPR-conscious organizations.If you’ve already had experience as a customer with IONOS, you can leave your own review of the company on our website.
Coupons
Coupons and promotions (5)-
Save 90% on Web Hosting
Web Hosting Plus Save 90% £12/month £1.20 /month for 12 months Then only £9/month incl. VAT
Unlimited Show deal
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Save 94% on Website Builder
Website Builder Plus Save 94% £1.20 /month for 12 months incl. VAT normal price £19.20/month
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Save 48% on E-Commerce Website Builder
E-Commerce Website Builder Plus Save 48% £1.20 /month for 6 months incl. VAT normal price £33.60/month
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Details of IONOS UK
Details
- Legal Company Name
- IONOS Cloud Ltd.
- Street and Number
- No.2 Cathedral Walk, The Forum
- Postal Code
- GL1 1AU
- City
- Gloucester
- Country
- United Kingdom
- Phone
- 0333 336 5691
- Imprint
- Member Since
- 8 May 2025
Support
- Email/Ticket Support
- Phone Support
- Free Phone Support
- Weekend Support
- Holiday Support
- 24h Phone Support
- 24h Email/Ticket Support
Company data
- Server Location
- germany, united kingdom, United States, Spain
- Own Servers