VCServer Network KG Experiences and Test

4,9 (0 Reviews)
  • Server in Germany
  • DDoS Protection
  • ISO 9001 Certified
  • ISO 27001 Certified
  • 365-Day Support
  • Phone Support
  • Email Support
  • Owner-Operated Company
  • Own Servers
  • 24-Hour Support
  • Uses SSD Drives
  • Customer Support Response Under 2 Hours
  • Money-Back Guarantee
  • Free Website Migration Service
  • Daily Backup
  • Uses Green Electricity
  • Managed WordPress Hosting
  • 30-Day Money-Back Guarantee
  • Geo-Redundant Hosting
  • Server in Europe

Company description of VCServer Network KG

About Us

Since 2002, VCServer Network KG has been operating its own server and cluster infrastructure at multiple locations across Germany.
Our focus is on high-performance managed hosting and high-availability solutions, tailored precisely to the requirements of your projects.
With clear communication, short decision paths, and direct points of contact, we ensure you receive the infrastructure that fits your technical and economic needs.

Information & Service Policy

We place great importance on transparent and timely communication.
Changes, maintenance activities, or incidents are announced early and explained clearly.
In critical situations, we provide proactive updates so you can stay fully informed at all times.

All support is handled exclusively by our in-house technical staff — no call centres, no external service providers.
We respond to emails on average within 15 minutes, 24/7.

Product & Technology Policy

Our product portfolio is continuously improved and regularly updated to meet new technical standards and market requirements.
Our own infrastructure is built on modern server cluster environments and high-availability systems located in multiple German data centres.
This provides you with stable platforms, high performance, and flexible scalability — perfectly aligned with your growth and your requirements.

Support & Operational Processes

Your systems are actively monitored around the clock.
Our support follows clearly defined priority levels to ensure issues are handled quickly and with the correct level of urgency.
We have consistently met these response and resolution targets for many years.

With direct access to our technical teams, you receive fast, precise solutions — without detours and without generic responses.

High Availability & Locations

We operate our infrastructure across two physically separated data centre areas in Frankfurt am Main (NTT Global Data Centers) and an additional location in Wolfsburg for geo-redundant setups.
All locations feature redundant power and network systems as well as certified security standards (e.g. ISO 27001).
Through our SLA, we guarantee 99.99% network availability and 99.95% service availability.

Our Commitment

VCServer stands for reliable hosting solutions, modern infrastructure, and personal technical support — ensuring your project runs stably, securely, and with strong performance at all times.

VCServer Network KG Screenshots

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Offers from VCServer Network KG

Web Hosting

(4 Offers)
from
£2.16
per month
View offers

Website Builder

(2 Offers)
from
£2.16
per month
View offers

Dedicated Servers

(4 Offers)
from
£58.46
per month
View offers

Cloud Servers

(2 Offers)
from
£21.90
per month
View offers

Frequently asked questions

Yes. Our support team is available 24/7. All support requests are handled directly by our in-house specialists, and email enquiries are typically answered within 15 minutes.
You can reach us 24/7 via email at support@vc-server.eu.
We accept SEPA Direct Debit, PayPal, and standard bank transfers.
Yes. We’re happy to assist with your website migration. Just contact us beforehand so we can discuss the process and available options together.
Yes. Most of our services are billed monthly. Alternative billing cycles can be arranged on request.
We operate our infrastructure in two German data centre regions:
- Frankfurt am Main (NTT Global Data Centers), with two physically separated server areas
- Wolfsburg, providing additional geo-redundancy and failover capabilities
Our SLA guarantees:
- 99.99% network availability
- 99.95% service/system availability
Yes. We offer the Sitejet Builder, available in dedicated hosting plans and included in all managed hosting solutions.
Yes. Our Service Level Agreement defines clear response times based on prioritised incident levels, ensuring fast and reliable handling of all requests.

Awards

Webhosting & vServer Comparison on hosttest
Category: 100% Availability
Info: Every day we check over 400 providers for availability. The '100% Availability' seal is only awarded to providers where we could not detect any availability outages during the investigation period.
more periods
2025: March, February, January

Our expert opinion about VCServer Network KG

VCServer Network OHG is a professional web hosting provider and IT services company with more than 10 years of market presence. The company offers a wide range of products, including web and reseller hosting, managed vServers and dedicated servers, as well as customized solutions for business clients. Beyond its technical expertise, VCServer Network OHG is particularly known for its outstanding customer service, long-standing experience, and strong client-focused approach.

Web and Reseller Hosting

The company provides both professional web hosting and specialized reseller hosting packages. Plans range from basic entry-level packages for private websites to comprehensive all-in-one solutions with unlimited email accounts and databases. All hosting packages include licenses and certificates such as SSL, and software installations are simplified via the well-known Softaculous installer. Management is handled through cPanel, ensuring a familiar and user-friendly experience. While pricing is often above industry averages, customers benefit from premium-quality technology and excellent service.

Server Hosting at VCServer Network OHG

VCServer Network OHG offers both virtual servers and dedicated servers. These are typically provided as unmanaged solutions, giving customers full control. However, managed server packages can be added at the time of order, ensuring 24/7 professional monitoring throughout the year. In managed mode, issues are resolved proactively without customer intervention, and services such as updates, installations, and configurations are fully included. As with web hosting, server packages are offered across various performance and price levels, with costs generally higher than average but reflecting the premium service provided.

Customer Support

One of VCServer Network OHG’s strongest points is its 24/7 customer support, available free of charge to all customers. Support is provided via email and telephone, with additional options such as a ticketing system, FAQs, live chat, and hotline services available. The support team does not only handle server and hosting issues but also assists with application-related problems and software installations, ensuring smooth operations for clients. This comprehensive, always-available service sets VCServer Network OHG apart from many competitors.

Technology and Data Center

VCServer Network OHG relies exclusively on high-quality brand hardware, particularly Dell servers. Its state-of-the-art data center is located in Germany, ensuring compliance with the latest technology, environmental standards, and strict data protection regulations. The facility is highly secure, with advanced protection against espionage, hacker attacks, and unauthorized access. Customer data is therefore safely stored and well protected.

Customer Reviews and Reputation

Customer reviews for VCServer Network OHG are overwhelmingly positive. Clients frequently highlight the company’s personalized support, transparency, and excellent free customer service. The individualized approach, tailored to customer needs, receives particular praise across online ratings and testimonials.

Conclusion on VCServer Network OHG

VCServer Network OHG is a professional and experienced hosting provider that offers flexible product options, custom solutions, and premium technology. Combined with its free 24/7 customer support, it positions itself as a reliable partner for both private and business clients. While the company’s pricing is above the market average, the old saying applies: quality comes at a price. For customers who value reliability, professionalism, and premium service over discount hosting, VCServer Network OHG is an excellent choice.

Pictures of the data center

© NTT Global Data Centers

Details of VCServer Network KG

Details

Legal Company Name VCServer Network KG
Street and Number Buchenring 1
Postal Code 38154
City Königslutter am Elm
Country Germany
Phone 05353 - 977 99 99
Imprint
Member Since 26 Feb 2007

Mitgliedschaften

Memberships RIPE, MS-Cert Partner

Support

Support Hours 24h / 365 Tage
Email/Ticket Support
Phone Support
Free Phone Support
Weekend Support
Holiday Support
24h Phone Support
24h Email/Ticket Support

Company data

Server Location germany
Active Customers 3,700
Active Domains 5,400
Active Servers 1,850
Own Servers
Own Nameservers

Certified since: 2 Feb 2017
Diamond

Our certifications set different requirements for trustworthy providers, which VCServer Network KG has met. Among others:

  • Verified Identity
  • Exclusion of hidden costs
  • Mediation as ombudsman in case of problems


More information about our requirements.
About VCServer Network KG
Königslutter am Elm, Germany
05353 - 977 99 99

Server location
No datacenter registered yet

Measured Availability
Availability: 100,00%
Info on methodology
Rating
  • Overall
  • Reliability
  • Speed
  • Usability
  • Support
  • Price/Performance
Recommendation Rate
100%
Transparency Statistics

4,6 / 5 stars on 44 reviews on 2 other platforms
5,0 / 5 stars from 35 reviews on Hostsuche
7 Feb 2021

4,2 / 5 stars from 9 reviews on Trustpilot
6 Apr 2021
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