- 10 GB Storage Space
- 1 Domains included
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£2.08 *
Average price per month
£2.08/Month
Contract term: 1 Month
The original currency is EUR
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£2.08 *
Average price per month
£2.08/Month
Contract term: 1 Month
The original currency is EUR
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£2.51* *
Average price per month
£2.51/Month
Contract term: 12 Months
The original currency is EUR
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Start tenderWith an osTicket hosting, you get a tailored hosting solution that is ideal for using osTicket as a ticket system software.
osTicket is a widely used open-source support ticket system that provides an efficient and simple way to manage and respond to customer inquiries. It is commonly used by IT departments, helpdesks, and customer support teams. osTicket allows users to capture, organize, and track support requests in the form of tickets. Each ticket is assigned a unique number for easy tracking and referencing. The system can be configured to automatically convert customer emails into tickets, enabling seamless communication and quick response times. osTicket offers the ability to create custom forms for ticket submission, ensuring that all necessary information is captured at initial contact. Tickets can be prioritized based on urgency and assigned to the appropriate support staff automatically or manually. Additionally, osTicket allows companies to create and maintain their own knowledge base and frequently asked questions (FAQs) to empower customers to find answers to their questions independently. The system provides reporting and analytics tools that offer insights into support activities and performance.
osTicket is particularly appealing to organizations seeking a cost-effective yet powerful solution for managing customer support. Being open-source, users can customize the software to their specific needs and use it without the burden of license or subscription costs.
osTicket has minimal requirements for hosting to function smoothly. In addition to an Apache web server and PHP script language support, MySQL or MariaDB databases are needed.
| Technical Requirements | for osTicket |
|---|---|
| PHP Version |
PHP 8.1 |
| Databases | MySQL 8.0 MariaDB 10.2 |
| Webserver | Apache, LiteSpeed, IIS |
Detailed information on the technical requirements for the latest version can be found directly from the developer at: https://docs.osticket.com/en/latest/Getting Started/Installation.html
Webmasters looking to use osTicket as a ticket system can browse through our osTicket hosting provider comparison to find suitable providers.
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